Terms of Use

Last Updated: April 19, 2026 (Effective Date)

READ THESE TERMS OF USE CAREFULLY. They govern your access to and use of our websites and services and may limit our liability and your rights.

Welcome to Maven Audiovisual (a tradename of Maven Media Group Inc.) ("Maven Audiovisual", "we", "us", or "our"). These Terms of Use apply to https://www.mavenaudiovisual.ca (and any sub-domains or other sites where these terms are posted — collectively, the "Site") as well as your interactions with our audiovisual, video production, live event, media creation, and related creative services (the "Services").

By accessing or using the Site or Services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use them.

We may update these Terms from time to time. Material changes will be notified on the Site or by other reasonable means. Your continued use after the "Last Updated" date constitutes acceptance.

1. Permitted Use

You may browse the Site and view Content (text, images, videos, portfolios, etc.) for your personal, non-commercial informational purposes to learn about our company and Services.

2. Prohibited Activities

You may use the Site and Content only for your personal, non-commercial informational purposes. When you use the Site, you must follow these Terms of Use. We reserve the right to suspend or terminate your access for any violations.

What You’re Not Allowed to Do with the Site:

Use the Site in a way that violates these Terms of Use;
Copy, change, create a new work from, reverse engineer or reverse assemble the Site, or otherwise try to discover any source code, or let any third party do so on your behalf or under your direction;
Sell, assign, sublicense, distribute, commercially exploit, grant a security interest in, or otherwise transfer any right in, or make available to a third party, the Content or Site in any way;
Use or launch any automated system, including “robots,” “spiders,” or “offline readers,” that accesses the Site in a way that sends more request messages to the servers hosting the Site in a given period of time than a human can produce in the same period by using a conventional on-line web browser;
Use the Site in any way that harms, disables, overburdens, or interferes with any other website or anyone else's use and enjoyment of the Site;
Mirror or frame the Site or any part of it on any other website or webpage or try to gain unauthorized access to the Site;
Access the Site by any means other than through the interface that we provide;
Use the Site for any purpose or in any way that is unlawful or prohibited by these Terms of Use.

3. Intellectual Property

All Content on the Site, and all materials we create or deliver as part of the Services, are owned by us or our licensors and protected by Canadian and international copyright, trademark, and other intellectual property laws.

Client-Supplied Materials: If you provide us with scripts, footage, logos, music, assets, or other content ("Client Content") for a project, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and create derivative works from it solely as necessary to perform the Services.
Deliverables: Upon full payment and subject to the terms of your specific project agreement, we grant you a limited, non-exclusive, non-transferable license to use the final deliverables for the agreed purposes. All raw footage, project files, underlying creative elements, and our pre-existing materials remain our property unless otherwise agreed in writing.
Portfolio & Promotional Rights: We may use completed projects (including deliverables) in our portfolio, website, showreel, and marketing materials, with reasonable credit to you where appropriate, unless you request otherwise in writing.
Feedback: Any ideas or suggestions you provide may be used by us without compensation.

Copyright Infringement. If you think Content infringes a copyright you own or control, you may make a complaint to us by including the following information:

a signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located on the Site;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

4. Professional Services and Client Relationships

Browsing the Site or submitting an inquiry does not create a client or contractual relationship. A binding engagement requires a signed quote, proposal, Statement of Work, or formal agreement.
Project-specific terms (scope, deliverables, timelines, revisions, payment schedules, deposits, approvals, cancellations, and refunds) are governed by that separate agreement, which prevails in case of conflict with these Terms.
All Services are provided on a professional basis. Content on the Site is for general information only and does not constitute creative, legal, or business advice.

5. Artificial Intelligence and Automated Tools

We may use AI-assisted tools to support scripting, editing, or other aspects of the Services. Inputs you provide may be processed by third-party AI. AI-generated outputs are provided "as is" — you are responsible for final review and approval. We retain rights to use anonymized data to improve our processes, subject to our Privacy Policy.

6. Automated Decision-Making

See our Privacy Policy for details on any automated processes and your rights.

7. Links and Third-Party Content

We may link to third-party websites or information (“Links") or provide third-party content on the Site such as posts, blogs, or articles, social media posts, video, other embedded content, information we believe is relevant to the Site and other third-party content we sometimes include on the Site (collectively, "Third-Party Content"). Links and Third-Party Content are provided only for your convenience. We are not responsible for the availability of any Links, the websites to which they are related, Third-Party Content, or any content that we do not create, own, or control, and we are not responsible or liable for your use of them. The terms and policies of third parties may apply to Links or Third-Party Content. You should review the applicable terms and policies carefully. Including Links or Third-Party Content on the Site does not mean we have endorsed, sponsored, or recommended the third-party, its website, or any of its information.

8. Electronic Communications and CASL

When you use the Site to send us messages, or send e-mails, text messages, and other communications from any device to us, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, or by posting notices and messages on the Site or through its communication functions. You agree that all notices, agreements, messages, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that the communications be in writing. You may unsubscribe from our commercial electronic messages through the unsubscribe mechanisms we provide in our messages. Our mailing address, telephone number, and general contact email are available in the footer of the Site or where otherwise shown on the Site.

9. Disclaimers; Waivers; Limitations of Liability

PLEASE READ THIS SECTION CAREFULLY. IT INCLUDES LIMITATIONS ON OUR LIABILITY, DISCLAIMERS OF LIABILITY, WAIVERS, AND OTHER LIMITATIONS OR RESTRICTIONS ON YOUR RIGHTS TO SEEK COMPENSATION FROM US.

General Disclaimer. We and our service providers, licensors, and suppliers do not make any promises about the suitability, reliability, availability, timeliness, security or accuracy of the Site or the Content for any purpose. To the maximum extent allowed by law, all information, software, products, services, websites, and related content are provided "as is" without warranty or condition of any kind. We and our service providers, licensors, and suppliers disclaim all warranties and conditions of any kind regarding the Site and Content, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. No statement or information, whether oral or written, obtained from us creates any warranty not clearly and explicitly stated in these Terms of Use. The Content may include inaccuracies or typographical errors.
Consequential Losses. To the maximum extent allowed by law, we and our service providers, licensors, or suppliers are not liable for any direct, indirect, punitive, incidental, special, consequential, exemplary, or other similar damages, including damages for loss of use, data, or lost revenue or profits, caused by or in any way connected with the use or performance of the Site, with the delay or inability to use the Site, or for any content, or otherwise caused by the use of the Site, whether based on contract, tort, negligence, strict liability, the failure of any limited remedy to achieve its essential purpose, or otherwise, even if we or any of our suppliers has been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
Cap on Liability. If, despite these Terms of Use, we are determined to have any liability to you or any third party for any loss, harm, or damage, you agree that our and our affiliates’ total liability and that of our and their respective shareholders, partners, members, officers, directors, managers, employees, agents, contractors, service providers, licensors, or suppliers shall in all cases be limited to the amount you paid us (if any) for the specific Services giving rise to the claim in the twelve (12) months prior to the claim (or one hundred dollars ($100), whichever is greater).

10. Indemnification

You agree to indemnify, defend, and hold harmless Maven Media Group Inc. (operating as Maven Audiovisual), its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and reasonable legal fees arising from your use of the Site or Services, violation of these Terms, or infringement of third-party rights.

11. General Provisions

Governing Law: These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada. Any disputes shall be resolved exclusively in the courts of Calgary, Alberta.
Entire Agreement / Precedence: These Terms, the Privacy Policy, and any specific project agreement together form the full understanding. Project agreements prevail for engaged clients.
Minors: The Site and Services are not intended for users under the age of 18 (or the age of majority in your jurisdiction).
Severability and Waiver: If any provision is held invalid or unenforceable, the remainder of these Terms remains in effect. Our failure to enforce any right does not constitute a waiver of that right.

12. Contact Us

Maven Media Group Inc. (operating as Maven Audiovisual)

Email: hello@mavenmediagroup.ca